SAP® Document Presentment by StreamServe Helps Companies Increase Operational Efficiencies While Enabling Enhanced and Targeted Communications With Customers
In an effort to help companies around the globe increase operational efficiencies while enhancing the way they communicate with customers. SAP AG (NYSE: SAP) and StreamServe, Inc., a leading provider of business communication solutions for document presentment and personalized customer communications, have agreed to offer StreamServe’s leading document automation solution as a solution extension from SAP. Available today, SAP is reselling StreamServe’s solution under the name “the SAP® Document Presentment application by StreamServe.”
SAP Document Presentment is an innovative solution that fully automates the generation and personalization of documents (e.g., billing statements) and communications from multiple enterprise applications to multiple output types, including print, e-mail, fax and mobile. With SAP Document Presentment, customers can deliver highly targeted communications to their customers, thereby providing an opportunity to cross-sell and up-sell new products and services.
“We have had much success using StreamServe’s document presentment software with our SAP system, and have found that the solutions work perfectly together in helping us to achieve our customer communication needs and improve the customer experience,” said Richard O’Brien, Marketing and Services manager, EDF Energy. “We are thrilled by this agreement, which we view as a natural one. By uniting the strengths of both companies, this offering further simplifies the process of whom the customer contacts regarding the sale, support and maintenance.”
To read the full press release visit the SAP Newsroom.
Source: SAP AG
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